1. How are the wallets and key chains priced?
If you order one wallet or one key chain you pay full price. If you decide to order more than one, we charge full price for the highest price item and only 50% for all additional items. You can mix and match different styles of wallets and still receive the discount. Buy two embroidered wallets and the second one is half price; buy one embroidered and one embossed wallet and the embossed is half price. Your shopping cart will always show your order total.
2. Can I call to ask a question or place an order?
Please feel free to call us toll-free at 1 (877) 550-9837 or 1 (858) 886-6208.
3. Can I order if I do not live in the United States? Will you ship to my country?
We ship to everywhere in the world. Over 90 countries and territories thus far, from L.A. to Indochina to Amsterdam and everywhere in between.
4. How can I pay if I do not have a credit card or do not want to use it online?
We accept Visa, MasterCard, American Express and Discover credit cards in addition to debit cards, check cards and bank cards with the Visa or MasterCard logo. If you prefer not to pay directly with a card, another payment option is through PayPal, a payment service which can be funded with a card or bank account without revealing your account information to us. We do not accept checks, money orders or Western Union. If you do not have a card or PayPal account, please contact us so we can work out a payment option.
5. Can I change my order after I have placed it?
We send all orders within one business day, so if you want to make any changes please let us know as soon as possible. We can accommodate any request, such as modifying an address or adding or removing items to your order, as long as we receive your request before we send your order out. Email is the fastest way to communicate any changes to us.
6. When will my order be sent and how can I track it?
All orders are sent within one business day from our warehouse in Saint Louis, Missouri. We will send you an email once your order has been shipped with a post office or FedEx tracking number, which you can use to track the progress of your order.
7. What is BMFWallets.com's return policy?
Our return policy is simple and straightforward. You can always return all or part of your order for a replacement or refund within 30 days of receiving your order. If you would like a replacement or refund, please email or call us
8. What is BMFWallets.com's privacy policy?
Our privacy policy is rather short and to the point. Any information we request from you is used solely for the purpose of completing your order. We will never sell, share or give away any of your personal information. When you submit your order online, it is securely encrypted through a GeoTrust SSL server. Secure Sockets Layer (SSL) is the industry standard for securing information online. This means that your name, address and credit card information is sent to us safely over the internet.
